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"Last Mile" Logistics
This solution combines all components of the critical service logistics solution to ensure deliveries of critical parts to field technicians within pre-specified periods of time.
- CSL Customer Contact Center – focused on service order execution and controlling your delivery costs.
- Depot Management – a network of forward stocking location operations in geographically desirable areas to enable you to offer and meet same day parts delivery including 1 hour service in many locations.
- Field Service Managers – Regionally focused, professionals work closely with regional and local service providers, ensuring your key performance metrics are met.
- Network Control Team – this team is responsible for effectively managing parts inventory throughout the network and within the four walls of any facility within the network.
Read "Whatever You Call It, Just Don't Think of Last-Mile Logistics, Last", Global Logistics & Supply Chain Strategies, December 2005.
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View Free Webinar
The 3PL as a Change Agent in Today’s Global Service Chain
(previously recorded)
Flexible Service Offerings
Flexible Service Offerings
24/7 Contact Center
Installation Logistics
"Last Mile" Logistics
Depot Management
CSL Management Systems (CMS)
Reverse Logistics
CSL News
What's Coming Up...
Supplier Awards Program
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Downloads (pdf)
CSL Overview sheet
Making It Work (FAQs)
Aberdeen Research Study (2007)
Aberdeen Research Study (2006)
Case Studies (pdf)
Sun Microsystems
Fujifilm Medical Systems
Xerox
HVAC Installations
Hi-Tech
Medical Devices
RSL Map
Regional Stocking Locations Map
Contact CSL
us.sales@kuehne-nagel.com
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